SHIPPING AND RETURNS

Retail Shipping and Returns

All sale items are unable to be returned for refund unless approved by RIEL. All of our pieces are one of a kind and handmade in our studio. Keep in mind that all leather is different and has its own characteristic. All items returned must be unworn and in original packaging. Any items that have been worn, altered or damaged will not be accepted. You will be liable for any charges incurred in returning goods for refund, unless goods are deemed faulty. Returns are accepted if within 7 days of receipt of your order.

All custom orders are final.

 Wholesale Shipping and Returns:

Thank you for your order. All claims must be made with 14 days of receipt of merchandise. All returns are for credit or exchange only. All returns must be authorized and labeled with an RA# or will be refused. All cancellations must be made within 14 days of order placement. All completion dates are ex-warehouse.